Last updated: 24 Sep 2026
This Privacy Policy explains how RentMS Cloud ("we", "us") collects, uses and protects information when you use RentMS Cloud at https://www.bill.eusofali.com (the "Service"). By creating an account or using the Service you agree to this policy.
1. Who we are
RentMS Cloud is an online rent and tenant management service for house, flat, shop and garage owners in Bangladesh. Contact: support@eusofali.com, +8801729792313, Naogaon Sadar, Naogaon.
2. Two kinds of data
- Account data – information about you as an owner or staff user (name, e-mail, mobile number, company name, login history, subscription and payment records). We are responsible for this data.
- Data you manage – information you enter about your properties, tenants, family members, domestic help, leases, bills, payments, meter readings, expenses and uploaded documents (for example NID copies, photos, signed agreements). You decide what is entered and why; we store and process it only to provide the Service to you. You are responsible for having the tenants' permission and a lawful reason to keep their information.
3. What we collect
- Details you type in or upload.
- Mobile numbers used for one-time passwords (OTP) and SMS notifications.
- Payment details for subscriptions and SMS packs: amount, bKash transaction ID and status. We never see or store your bKash PIN, OTP or card number – bKash processes the payment on its own secure page.
- Technical data: IP address, browser type, pages visited, time of access and error logs, used for security and to keep the Service working.
- Cookies (see section 7).
4. How we use information
- To create and secure your account, including OTP verification.
- To provide the Service: generate bills and receipts, send SMS/e-mail notices you enable, produce reports and printable forms.
- To process subscription and SMS pack payments and keep accounting records.
- To send important service messages (payment confirmations, expiry reminders, security notices).
- To prevent fraud and abuse and to fix problems.
We do not sell your data or your tenants' data, and we do not use tenant data for advertising.
5. Sharing
We share information only with service providers needed to run the Service, and only as much as needed:
- SMS gateway – mobile number and message text, to deliver SMS and OTP.
- bKash – amount and invoice reference, to take online payments.
- Hosting and e-mail providers – to store data and send e-mails.
- Authorities – when required by the laws of Bangladesh or a valid legal order.
6. Security and storage
Data is stored on our hosting servers. Passwords are stored encrypted (hashed), documents are kept in a private folder that cannot be opened without logging in, and each owner can only see their own data. Staff access can be limited by role and by property. No system is 100% secure, so please use a strong password and keep it private.
7. Cookies
We use a session cookie to keep you logged in and remember your language. If the site owner enables Google Analytics, it sets cookies on the public pages to count visits. You can block cookies in your browser, but you will not be able to log in without the session cookie.
8. How long we keep data
We keep your data while your account is active. If your subscription ends we keep it for a reasonable period so you can renew or export it. When you ask us to close your account we delete it, except records we must keep by law (for example payment records) and backups, which are overwritten over time.
9. Your choices and rights
You can view and correct your data in the Service, export reports as CSV, change notification settings and ask us to delete your account. Tenants who want to see, correct or remove their information should contact their landlord (the owner using the Service); we will help the owner respond.
10. Children
The Service is meant for adults managing property. We do not knowingly create accounts for children.
11. Changes
We may update this policy. The "Last updated" date shows the latest version; important changes will be shown in the Service.
12. Contact
Questions or requests: support@eusofali.com · +8801729792313